Ratings & Reviews

Overall Rating

5(58 reviews)98.3% of customers recommend this property

Rating Per Category

Parking
Noise
Grounds
Construction
Maintenance
Staff

Resident Reviews

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submitted by Austin C. - |Recommended: YesGreat Property — Great, warm environment full of helpful staff. I have felt safe every day, and the parking is easy. Every time I have had a maintenance request, it has been dealt with almost immediately.
response from property -Dear Austin, Thank you so very much for such an outstanding review. Our team is dedicated to providing you with only the best there is to offer! We will be sharing your feedback amongst our team. Thank you for the review and your residency. Kind Regards, Sattie Persaud-Alami Senior Property Manager 611 Park Avenue | The Severn Performance that Adds ValueTM Baltimore, MD 21201 410-752-1488 WPM Real Estate Management, AMO® www.611parkave.com |www.thesevern.com 611office@wpmllc.com
submitted by Melanie B. - |Recommended: YesGreat Place to Live — Friendly staff who are eager to help with any problems. I love living here
response from property -Dear Melanie, Thank you so very much for such an outstanding review. Our team is dedicated to providing you with only the best there is to offer! We will be sharing your feedback amongst our team. Thank you for the review and your residency. Have a great day! Kind Regards, Sattie Persaud-Alami Senior Property Manager 611 Park Avenue | The Severn Performance that Adds ValueTM Baltimore, MD 21201 410-752-1488 WPM Real Estate Management, AMO® www.611parkave.com |www.thesevern.com 611office@wpmllc.com
submitted by Arjun R. - |Recommended: YesMaintenance crew extremely helpful — I would definitely recommend 611 Park Avenue, I recently got locked out of my apartment and the maintenance crew were very helpful getting me back in. Overall love the place
response from property -Dear Arjun, Thank you so very much for such an outstanding review. Our team is dedicated to providing you with only the best there is to offer! We will be sharing your feedback amongst our team. Thank you for the review and your residency. Have a great day! Kind Regards, Sattie Persaud-Alami Senior Property Manager 611 Park Avenue | The Severn Performance that Adds ValueTM Baltimore, MD 21201 410-752-1488 WPM Real Estate Management, AMO® www.611parkave.com |www.thesevern.com 611office@wpmllc.com
submitted by Saul G. - |Recommended: Yes611 Park Avenue is a very good place to live. — I have lived at 611 Park Avenue for about 15 years. I have never had a problem that management and staff did not fix in a timely manner. In addition, the rent is reasonable and the neighborhood is safe.
response from property -Thank you for being such a valued resident here, Saul, and thank you for the awesome review of our community. Please let us know if there is anything else we can do for you!
submitted by Daniel H. - |Recommended: YesStaff is amazing — Brittany and Sattie are excellent. They go above and beyond to help you find your way and get settled. They make themselves available when in need and Jay the maintenance man will not let you down. I am happy to call this place home.
response from property -Thank you so much, Daniel! We are always happy to help in any way we can. please let us know if there is anything else you might need.
submitted by Anna R. - |Recommended: YesPerfect place to live — This is my 9th year renting, and I love living here Beautiful historic location, convenient, great sized studio with everyting needed in a walking distance. The staff is great and friendly, thank you Sattie and Brittany for making it so pleasant
response from property -Thank you so much Anna! We are glad to hear it and hope you continue to love it here!
submitted by Tina A. - |Recommended: YesAffordable with an ideal location — The apartments are affordable and are in a great location. Some apartments have incredible views. The amenities are a plus especially the pool . The people in the leasing office are very nice and helpful. The only major drawback is how the management company WPM treats the tenants like income instead of people. My only recommendation is to make some renovations to the hallways carpets, paint . I feel like this would increase the rent tenants would be willing to pay because it's the only part of the building that isn't good looking.
response from property -Thank you so much for this awesome review, Tina! We appreciate you taking the time to leave your feedback with us and hope you continue to love it in our community!
submitted by Ann G. - |Recommended: YesGreat place to live, going to miss you — Thank you for a great living experience over the last five years. I have felt especially grateful for the front office staff, especially Yasmin, Tamika, and Asia, all of whom have been so friendly and helpful. Also, the maintenance staff have always been very responsive and kind. I will remember my time at 611 Park fondly.
response from property -Thank you Ann! We loved having you as a valued resident and wish you all the best in your future endeavors. You are welcome back any time; and thanks again for the awesome review!
submitted by Rhonda G. - |Recommended: YesI moved here back in January 2019 and I happen to like this place very munch — Its a nice community where the staff and tenants are generally nice people.
response from property -Thank you Rhonda! We appreciate you taking the time to leave your feedback with us and we're glad to hear that you are enjoying your stay!
submitted by Eric M. - |Recommended: YesI think that all in all 611 Park Ave is a great community to live in. — If asked how I like living in the community I would let them know that it’s really worth it and they should give it a try, especially if they like
response from property -Thank you Eric, we really appreciate the 5-star rating and great review! Please let us know if there is anything else we can do for you!
submitted by Jaquita G. - |Recommended: YesGreat staff — Great
response from property -Thank you for the 5-star review! We appreciate you taking the time to rate us and hope you continue to love it here!
submitted by Dora C. - |Recommended: YesProperty is Great — I would like to say I think the maintenance team is great When I moved in they went above and beyond to help me and have been very helpful and friendly since moving in. Also, Asia is wonderful, she is always friendly and greets me with a smile and hello.
response from property -Thank you so much Dora! We appreciate the nice things you had to say about our staff and we're so glad we were able to assist with all your needs. Please let us know if there is anything else we can do for you and we'd be happy to help!
submitted by Jennie H. - |Recommended: YesGood price for the area — 611 Park Ave is a great choice if you're on a budget and looking for a place to live. They're located in a great area Mt. Vernon which has pretty easy access to the Johns Hopkins East Baltimore Hospital through the shuttle JHH offers or by car 10 min drive . Amenities include a small fitness room, a rooftop pool, washer dryer on even floors, and a parking garage for an extra monthly fee. Management and staff are nice and friendly, but sometimes may need small reminders and follow-up if something needs to be done. Overall, good place for not too steep of a price.
response from property -Thank you for the review and feedback, Jennie. We appreciate you taking the time to rate us and hope you continue to enjoy your living experience here. We will try to be more on top of things moving forward! If there is anything we can do to bring this up to a 5-star rating, please just let us know!
submitted by Han X. - |Recommended: NoMaintenance reaction is slow and package management is messy — Mostly positive. However, when I asked about extermination service's time, nobody knew the answer, which made me feel the staff was just messing up with me. One of my package was lost. I dealt with it for two weeks and always got response from front desk like sorry, I will help or send me an email of the tracking information , but then nothing happened.
response from property -My name is Sattie Persaud-Alami, and I am the new Property Manager of 611 Park & The Severn Apartments. I apologize that you’ve had a less than pleasant experience at the community. We are working to improve the experience for our residents and have scheduled a Customer Service training for all our team members to make improvements. I hope that their future efforts will change your opinion. Thank you for taking the time to share your thoughts. Have a Super day!
submitted by Tsion A. - |Recommended: YesMaintenance — Completed efficiently
response from property -That's great to hear, Tsion! Thank you for the 5 star rating and the awesome feedback. Feel free to let us know if there is anything else we can do for you!