Ratings & Reviews

Overall Rating

5(52 reviews)98.1% of customers recommend this property

Rating Per Category


Resident Reviews

Affordable with an ideal locationsubmitted by Tina A. - |Recommended: YesThe apartments are affordable and are in a great location. Some apartments have incredible views. The amenities are a plus especially the pool . The people in the leasing office are very nice and helpful. The only major drawback is how the management company WPM treats the tenants like income instead of people. My only recommendation is to make some renovations to the hallways carpets, paint . I feel like this would increase the rent tenants would be willing to pay because it's the only part of the building that isn't good looking.
response from property -Thank you so much for this awesome review, Tina! We appreciate you taking the time to leave your feedback with us and hope you continue to love it in our community!
Great place to live, going to miss yousubmitted by Ann G. - |Recommended: YesThank you for a great living experience over the last five years. I have felt especially grateful for the front office staff, especially Yasmin, Tamika, and Asia, all of whom have been so friendly and helpful. Also, the maintenance staff have always been very responsive and kind. I will remember my time at 611 Park fondly.
response from property -Thank you Ann! We loved having you as a valued resident and wish you all the best in your future endeavors. You are welcome back any time; and thanks again for the awesome review!
I moved here back in January 2019 and I happen to like this place very munchsubmitted by Rhonda G. - |Recommended: YesIts a nice community where the staff and tenants are generally nice people.
response from property -Thank you Rhonda! We appreciate you taking the time to leave your feedback with us and we're glad to hear that you are enjoying your stay!
I think that all in all 611 Park Ave is a great community to live in.submitted by Eric M. - |Recommended: YesIf asked how I like living in the community I would let them know that it’s really worth it and they should give it a try, especially if they like
response from property -Thank you Eric, we really appreciate the 5-star rating and great review! Please let us know if there is anything else we can do for you!
Great staffsubmitted by Jaquita G. - |Recommended: YesGreat
response from property -Thank you for the 5-star review! We appreciate you taking the time to rate us and hope you continue to love it here!
Property is Greatsubmitted by Dora C. - |Recommended: YesI would like to say I think the maintenance team is great When I moved in they went above and beyond to help me and have been very helpful and friendly since moving in. Also, Asia is wonderful, she is always friendly and greets me with a smile and hello.
response from property -Thank you so much Dora! We appreciate the nice things you had to say about our staff and we're so glad we were able to assist with all your needs. Please let us know if there is anything else we can do for you and we'd be happy to help!
Good price for the areasubmitted by Jennie H. - |Recommended: Yes611 Park Ave is a great choice if you're on a budget and looking for a place to live. They're located in a great area Mt. Vernon which has pretty easy access to the Johns Hopkins East Baltimore Hospital through the shuttle JHH offers or by car 10 min drive . Amenities include a small fitness room, a rooftop pool, washer dryer on even floors, and a parking garage for an extra monthly fee. Management and staff are nice and friendly, but sometimes may need small reminders and follow-up if something needs to be done. Overall, good place for not too steep of a price.
response from property -Thank you for the review and feedback, Jennie. We appreciate you taking the time to rate us and hope you continue to enjoy your living experience here. We will try to be more on top of things moving forward! If there is anything we can do to bring this up to a 5-star rating, please just let us know!
Maintenance reaction is slow and package management is messysubmitted by Han X. - |Recommended: NoMostly positive. However, when I asked about extermination service's time, nobody knew the answer, which made me feel the staff was just messing up with me. One of my package was lost. I dealt with it for two weeks and always got response from front desk like sorry, I will help or send me an email of the tracking information , but then nothing happened.
response from property -My name is Sattie Persaud-Alami, and I am the new Property Manager of 611 Park & The Severn Apartments. I apologize that you’ve had a less than pleasant experience at the community. We are working to improve the experience for our residents and have scheduled a Customer Service training for all our team members to make improvements. I hope that their future efforts will change your opinion. Thank you for taking the time to share your thoughts. Have a Super day!
Maintenance submitted by Tsion A. - |Recommended: YesCompleted efficiently
response from property -That's great to hear, Tsion! Thank you for the 5 star rating and the awesome feedback. Feel free to let us know if there is anything else we can do for you!
Clean, nice apartments, affordable. submitted by Jessica C. - |Recommended: YesI think overall the building is great- convenient, great neighborhood, nice ameneties. I like my individual apartment as well. But there have been a number of maintenance issues this year - leaks, heat cooling off, etc - which may be unavoidable but are frustrating at times.
response from property -Hi Jessica, we apologize for the issues you've experienced with maintenance, and appreciate your patience as we work to fix them. If these are topics you'd like to discuss in person, please feel free to stop by the office and we'd be happy to chat. Thank you!
Great property and staffsubmitted by Charles J. - |Recommended: Yes I had to relocate to Baltimore, I was looking for an apartment that was clean safe. 611 was the on my list 1st apartment of apartment to see. It just happened to be the first one that I saw. the staff was very inviting atmosphere. I saw the apt that was being advertised and fit my needs perfectly. I also spoke with several residence of the building, and they had nothing but good things to say. Both Ms. Whitaker the Property Manger and Tamika Lloyd Leasing specialist have establish a strong sense of community for the residence often providing events for the residences Great Job guys
response from property -Thank you for all of the nice things you had to say, Charles! We truly appreciate you leaving such a great review. Please let us know if there is anything else we can do for you and we would be happy to help!
Good for the Pricesubmitted by Gene S. - |Recommended: YesCommunity is safe and with no major issues.
response from property -Thank you for the great review, Gene. We're glad to hear you're enjoying your stay. Please let us know if anything becomes and issue for you and we would be happy to help!
Great location submitted by Sierra T. - |Recommended: YesAdjacent to Mount Vernon Market Place and other great spots. Everything is within walking distance I can easily get 10,000 steps per day. Love it. . Community is great, people are great. Oh, and what a melting pot
response from property -Thank you, Sierra! We appreciate this wonderful review!
Love it submitted by Sondra A. - |Recommended: YesIt's nice and peaceful
response from property -Thank you Sondra! We're glad to hear it! Please let us know if there is anything else we can do for you!
Not too badsubmitted by Marjune V. - |Recommended: YesIt is an old building so expect to get some repairs. I had a couple of work orders in a year that I lived here but the maintenance and leasing office has been responsive. The electricity, water and sewage are split between tenants and you won't have your own meter, so the people who work from home or always at home gets the best out of their utilities money. Parking has never been a problem for me because I can easily find street parking along park avenue during the week. Overall, this is not a bad community as long as you're willing to split the utilities with other tenants and don't mind being bothered by maintenance updates from time-to-time.
response from property -Thank you Marjune, for your feedback. We're sorry to hear there have been a couple of minor concerns for you. If you would like to discuss these concerns, please feel free to stop by the office. Otherwise thank you for the great review!